About us

Our mission is to provide the highest quality virtual pharmacy services to meet our clients’ varied needs.

WPS Virtual Pharmacy Service

WPS is a virtual pharmacy service which provides a range of after hours pharmacy operations to healthcare professionals within the VA system. Our service aids VA hospitals in achieving compliance with regulations related to overnight pharmacy staffing at a fraction of the cost required for on-site access to licensed pharmacy professionals.

Inpatient Prescription Verification

Outpatient Order Verification

Long Term Care Service


Remote Orders

First Dose Review

Drug Information Resource Center

After Hours Care and Support

While adhering to local VA policies and procedures, WPS will process inpatient orders, answer questions regarding inpatient care, contact nursing staff or provide physician consultations as needed, and CMOP orders verification. WPS promises all records remain current, allowing for continuity of care and seamless interaction between local VA facilities and WPS. In this way WPS significantly reduces costs while enhancing patient care and safety both overnight and during staffing shortages.

Money you save with us

The money you save with us can be used in other clinical services within VA hospitals and Community-Based Outpatient Clinics (CBOC). Clinical staff pharmacists could do rounds with medical care teams or work with the therapeutic committee on clinical  initiatives such as antimicrobial stewardship, warfarin dosing and INR monitoring, and opioid stewardship.

Inexpensive solution to growing areas in the facility that local staff pharmacists do not have time to work on due to other onsite tasks such as checking IVs, checking patient charts, or order entr entry

Revenue driver for extending the hospital's outreach to specialty clinics, long term care facilities, and ED/urgent care centers

Lower the costs of operation and improve clinical outcomes

Have flexible pharmacy services tailored to meet patient care goals without negative impacts on patient experience by:

  • Helping to improve workflow
  • Lower stress
  • Reduce turnover

What WPS offers at a glance

Remote Orders

Order review and processing coverage are available during peak business times, after hours, or as needed for relief work as a result of reductions in on-site staff (examples: vacations, illnesses, temporary leaves of absence).


First Dose Review

Pharmacists are available to review medication orders for possible problems and provide dosage instructions to on-site nurses prior to the first administration of each prescription. This fulfills regulatory requirements for hospitals and protects patients from potential hazards such as allergic or adverse drug interactions.


Drug Information Resource Center

Therapeutic drug monitoring and pharmacokinetic monitoring (with laboratory access to relevant, up-to-the-minute patient data) are also provided to assess the absorption and efficacy of prescription drug therapies for individual patients. This helps healthcare professionals optimize drug therapies based on current patient information and avoid under or over dosing issues.


After Hours Care and Support

Professional consultations for nursing and medical staff are accessible through the WPS Toll-Free phone number 24 hours per day, 7 days a week. This guarantees accurate drug information to help healthcare professionals provide quality continuous care for patients—as needed, when needed, anytime in the day or night. WPS can also be reached by fax and email.


Cost-effective 24/7 pharmacy coverage

Provide overnight prescription verification services for inpatient orders, ED orders, IMO orders for Intermediate, Standard, Ambulatory-Basic, and Ambulatory-Advanced operative complexity level hospitals where 24/7 pharmacy coverage is not needed

Provide outpatient order processing during and/or after business hours so local pharmacists would have time to provide ambulatory care services, such as direct patient care, developing sustained partnership with patients, and practicing in the context of family and community

Eliminate per diem and overtime pay with continued staffing shortages related to vacancies, maternity leave, short-term or long-term sick leave, and emergency preparedness coverage throughout the network

Efficiency and Quality Assurance

WPS includes a QA session with 24/7 supervision on WPS pharmacists’ work performances, the ability to help develop policies and protocols with your pharmacy team, in-house IT support with secure internet and network connection and compliant with Join Commision standards, HHS/OIG, VHA Records Management, and PHI regulations.

Provide inpatient order verification for multiple locations within the same VHA Health Care System, which could reduce labor by up to 50%

Experienced and trained VA pharmacists can create all sorts of interventions and avoid a lot of clinical and medication errors

Process medication orders in a timely manner to avoid delays on medication administration from nurses to patients

Improving quality of care by focusing specifically on medication order processing, and providing drug information and consultation for medical staff

Seamless transition from local to virtual pharmacy coverage

Provide outpatient order verification on a daily basis, 7 days a week, to avoid pending orders sitting in the queues for more than 48 hours to meet PBM and VISN timeline


An affordable and reliable alternative to provide 24 hour pharmacy services to your VA Medical Centers and patients. A 24 hour toll-free phone number with a dedicated pharmacist available to answer drug information, order and delivery questions.

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Since 2004

WPS has provided virtual pharmacy services exclusively to more than 40 VA Medical Centers and Community-Based Outpatient Clinics nationwide.